Facebook Likes and cold-call scams

Following an article I wrote recently for SC Magazine, Martijn Grooten of Virus Bulletin, who shares my interest in and dislike of support desk scams, contacted me about the web site associated with eFIX, a company claiming to offer online technical support. He and I, along with Steven Burn, who has a great deal of experience of working in this area, have been able to dig out some interesting