When is a 24 hour warning not a 24 hour warning? (aka HostNOC/Burst finally suspend Renos server)

64.120.151.73 was first reported to HostNOC/Burst, on July 2nd, both via e-mail and via telephone. When speaking to them on the phone, I was advised they'd give the customer a 24 hour warning.Watching the new domains popping up each day, I continued to send them reports, and resorted to a second phone call last week (Sunday if memory serves), to be told yet again, they'd give the customer a 24